Privacy Policy

Introduction

Protecting your privacy is important.

This Privacy Policy explains how Return to Self collects, uses, stores, and protects personal information when you visit this website, book coaching services, complete forms, or otherwise interact with the business.

Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number (if voluntarily provided)
• Information submitted through enquiry forms
• Information submitted through intake forms
• Appointment booking information
• Coaching-related information voluntarily shared by clients

We may also collect non-identifiable website usage information through analytics tools.

How Information Is Collected

Information may be collected through:

• Website forms
• Calendly bookings
• Google Forms
• Email communication
• Google Analytics
• Cookies and website analytics tools

How Information Is Used

Information may be used to:

• Respond to enquiries
• Schedule and deliver coaching services
• Communicate with clients
• Improve website performance and user experience
• Maintain coaching records where appropriate
• Meet legal and professional obligations

Personal information will not be sold, rented, or shared with third parties for marketing purposes.

Data Storage and Security

Reasonable steps are taken to protect personal information from unauthorised access, misuse, loss, or disclosure.

Information may be stored using secure third-party services including email providers, appointment scheduling platforms, cloud storage services, and website analytics providers.

Coaching Records

Coaching notes or records may be retained for up to three years and will be stored securely.

Records are used solely for purposes related to the coaching relationship and professional obligations.

Cookies and Analytics

This website uses cookies and analytics services, including Google Analytics, to understand website usage and improve performance.

These tools may collect anonymous information such as pages visited, device type, browser information, and general geographic location.

Third-Party Services

This website may use third-party services including:

• Google Analytics
• Calendly
• Google Forms
• Email service providers

These providers maintain their own privacy policies and data handling practices.

Access and Correction

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Requests will be handled in accordance with applicable Australian privacy obligations.

Contact

Dana Rehorn
Website: returntoself.com.au
Email: dana@returntoself.com.au